Living Well Coordinator

Salary £35,435.97 per annum

Location Wythenshawe, Manchester

Hours of work 35 per week

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

Are you passionate about helping people live well and thrive? Do you have experience supporting individuals and families with complex needs? If you’re ready to make a real impact in the Wythenshawe community, we want to hear from you.

WCHG is recruiting a number of Living Well Coordinators, both on fixed-term contracts or as permanent positions. This is a rewarding opportunity to join our values-driven team and deliver tailored support services that empower residents, improve wellbeing, and promote tenancy sustainment.

Please note that fixed-term positions will be contracted until 31st March 2027.

About the Role

Working within a defined locality, you’ll be the key contact for tenants and residents who require more intensive, person-centred support. From safeguarding and health challenges to financial difficulties or tenancy risks, you’ll coordinate multi-agency responses and work collaboratively with both internal teams and external partners to help people overcome barriers and build brighter futures.

What You’ll Be Doing

Deliver high quality, trauma-informed support to individuals and families
Address issues such as tenancy breakdown risk, domestic abuse, mental health, hoarding, social isolation and poverty
Coordinate support and interventions across agencies including social care, health, housing and the voluntary sector
Develop and manage individual support plans, prioritising resilience and independence
Support and coach individuals through complex circumstances, including safeguarding concerns
Maintain accurate records, report outcomes and contribute to service improvement
Act as a Designated Safeguarding Officer as part of a rota

What We’re Looking For

Experience working with vulnerable people with complex needs
Confident in safeguarding procedures, tenancy-related support, and collaborative casework
Strong understanding of housing, health, domestic abuse, and welfare issues
Excellent interpersonal and organisational skills
Solution-focused, emotionally resilient and empathetic
Ability to manage a caseload and work both independently and in teams
Comfortable using IT systems and maintaining detailed records
A full UK driving licence is desirable

Application Deadline: Sunday 8th March 2026

Please note the above date is subject to change, and the advert may be closed early dependent on applications received. If you are interested in applying, don't wait!

Why join us?

As an Investors in People Health & Wellbeing recognised employer we offer a wide range of benefits such as;

25 days Annual Leave, rising to 30 with length of service and subject to approval the option to buy and sell additional annual leave*
Enhanced leave options for Maternity, Paternity, Adoption & Shared Parental Leave*
Enhanced Pension scheme contributions
Our Health Care Plan gives you money back for dental, optical, therapy costs and more
Subsidised Healthy Living benefits i.e. gym membership or yoga classes
Subsidised Leisure Learning benefits i.e. finance towards driving lessons or learning a new language
Car Lease Scheme, Cycle to Work scheme*
Volunteering days in the local community
We offer a Salary Sacrifice Pension option*

*Subject to eligibility criteria

About Us

Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.

We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice, where differences are recognised as strengths in delivering our purpose. WCHG operates anonymous recruitment selection practices. A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes.

Our purpose is to provide good quality homes and services to our customers and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities.