Stock Condition Surveyor
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
We're looking for a skilled and customer‑focused Stock Condition Surveyor to help us maintain safe, high‑quality homes and support the wellbeing of our communities. You’ll play a key role in gathering accurate stock condition data and ensuring our properties remain compliant, well‑maintained and fit for the future.
What you’ll be doing
- Carrying out property inspections and condition surveys, recording accurate data and identifying defects or hazards.
- Coordinating access across a wide range of homes, working closely with colleagues, customers and external survey partners to keep programmes on track.
- Providing clear, practical advice on repairs and home condition, helping residents understand how to prevent issues like damp and condensation.
- Reviewing survey cycles, following up on overdue visits and tackling access challenges with a positive, solution‑focused approach.
- Working confidently in varied environments, including roof spaces and at height, while upholding high safety standards.
- Handling customer queries and complaints professionally, communicating in a way that builds trust and supports positive outcomes.
- Keeping detailed, reliable records and using data insights to highlight trends and improvements.
- Supporting colleagues by sharing knowledge, offering guidance and contributing to a collaborative working culture.
What we’re looking for
- Experience of responsive repairs or surveying in a social housing or domestic maintenance setting.
- Strong understanding of building construction, inspections, property standards and relevant legislation.
- Ability to diagnose issues, prepare schedules of work and make balanced, evidence‑based decisions.
- Confident, clear communication with customers, colleagues and contractors — especially in challenging situations.
- A proactive, dependable approach with the ability to manage your workload, stay organised and adapt to changing demands.
- A willingness to work flexibly to achieve survey programme targets, with occasional early morning, evening or weekend appointments to support customer circumstances.
- Comfortable using IT systems and maintaining accurate, well‑structured records.
- A commitment to providing fair, respectful and inclusive customer service.
- Full UK driving licence and access to a vehicle for business use.
Desirable: HNC in Building Construction (or similar), trade background, CSTDB/CSRT, or membership of RICS/CIOB.
Application Deadline - Sunday 1st March
Please note the above date is subject to change, and the advert may be closed early dependent on applications received. If you are interested in applying, don't wait!
Why join us?
As an Investors in People Health & Wellbeing recognised employer we offer a wide range of benefits such as;
- 25 days Annual Leave, rising to 30 with length of service and subject to approval the option to buy and sell additional annual leave*
- Enhanced leave options for Maternity, Paternity, Adoption & Shared Parental Leave*
- Enhanced Pension scheme contributions
- Our Health Care Plan gives you money back for dental, optical, therapy costs and more
- Subsidised Healthy Living benefits i.e. gym membership or yoga classes
- Subsidised Leisure Learning benefits i.e. finance towards driving lessons or learning a new language
- Car Lease Scheme, Cycle to Work scheme*
- Volunteering days in the local community
- We offer a Salary Sacrifice Pension option*
*Subject to eligibility criteria
About Us
Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.
We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice, where differences are recognised as strengths in delivering our purpose. WCHG operates anonymous recruitment selection practices. A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes.
Our purpose is to provide good quality homes and services to our customers and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities.
About Us
Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.
Awarded ‘Investors in People’ Health & Wellbeing and officially recognised by the Top Employers Institute as a Top Employer UK, three years running since 2019, WCHG is now amongst an elite group of world class organisations recognised for demonstrating a commitment to high performance through excellent people management and provides local employment to 530 colleagues.
Our purpose is to provide good quality homes and services to our tenants and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities.
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